Privacy Policy — VANGUARDSU NETWORK SL

1. Data Controller

The data controller responsible for your personal data is VANGUARDSU NETWORK SL, registered in Spain with company number B16492850, located at C. de Carlos Solé, 12, Puente de Vallecas, 28038 Madrid, Spain. Contact: [email protected].

2. Data We Collect

We may collect the following personal data:

Name and contact information (email address, phone number)
Order and service request information
Communications you send us via contact or support forms
Technical data such as IP address and browser type (collected automatically)

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract performance: to fulfil service agreements and process orders
Legitimate interests: to respond to enquiries and improve our services
Legal obligation: to comply with applicable Spanish and EU law
Consent: where you have explicitly provided consent

4. How We Use Your Data

Your personal data is used to:

Process and fulfil service orders
Communicate with you about your order or enquiry
Provide customer support
Comply with legal and regulatory obligations
Improve our website and services

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our business (e.g. hosting providers, payment processors), subject to appropriate data processing agreements. We may also disclose data when required by law.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Order-related data is typically retained for 5 years in accordance with Spanish commercial law.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access: request a copy of your personal data
Rectification: correct inaccurate or incomplete data
Erasure: request deletion of your data ("right to be forgotten")
Restriction: request that we limit processing of your data
Portability: receive your data in a structured, machine-readable format
Objection: object to processing based on legitimate interests
Withdraw consent: where processing is based on consent

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

8. Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser. Essential cookies required for the website to function cannot be disabled.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised date.

11. Contact Us

For any privacy-related questions or to exercise your rights, please contact: [email protected] or write to VANGUARDSU NETWORK SL, C. de Carlos Solé, 12, Puente de Vallecas, 28038 Madrid, Spain.